Ascend Training Solutions specializes in Curriculum Development and Instructional Design; or the design and development of new employee training programs. We also offer a selection of previously developed and tested programs, which are easily customized to the needs of each organization.
Our popular Supervisory Skills Training series includes up to 11 half-day modules designed to develop front line supervisors into High Performance Leaders.
Train the trainer programs are developed to meet the specific needs of the organization and trainers to be trained.
Please use the navigation links to the right to learn more about our employee development solutions.
Below are listed some of our existing employee development courseware. For front line supervisor training, please see Supervisory Skills Training.
From Control to Empowerment
Bringing out the best in you so you can bring out the best in others
Leadership is a rich and meaningful word. It stirs up a sense of idealism, excitement, hope and courage. It is a word that inspires us to be our best, a word that we associate with those who have made the greatest difference in our lives. In short, leadership is a significant part of the answer to whatever challenges our organizations may face.
What You Will Gain
“High Performance Leadership: From Control to Empowerment” will teach you how to be an outstanding leader within your organization. The principles and practices you learn in this program are based upon observation and research from the foremost authorities in the field of leadership.
From the program you will:
Structure and Format
“High Performance Leadership” consists of eight modules (each two to three hours in length) that are scheduled and delivered at least one week apart. The modules include numerous individual and group exercises that make the training come alive and ensure that participants translate the principles into a personal plan of action. This program can be taught to a large group or even a single leader with the trainer acting as a personal coach. The number of participants, structure and format can all be tailored to fit the needs of your organization.
1. Principles of Leadership
2. Practices of Empowering Leaders
3. The Five Leadership Roles
4. Leadership Practices
5. Personal Productivity
6. Fundamentals of High Performance Teams
7. Performance Expectations
8. Empowering Others for Success
All organizations are perfectly designed to get the results they achieve
By attending this program, you will learn a model that reduces the vast complexity of your organization to the seven key elements that account for its success. These seven elements enable you to diagnose the current functioning of your organization and to know where and how to make improvements.
During the program you will:
During each module you will:
The program can be delivered in a modularized format (2 1/2-to-3 hour sessions spaced over time) or in a 2-to-2 1/2-day format. It usually involves not only the leaders of the organization but also other key people representing a cross-section of all employees.
1. The Transformation Model
2. Current Results
3. Business Environment
4. Current Strategy
5. Core Process
9. Opportunity and Plans
Creating Win – Win Relationships
Dramatically increase your effectiveness with others as you learn the principles and skills of trust and interpersonal dialogue.
When trust is absent, relationships are characterized by an adversarial attitude: me vs. you; us vs. them. Rather than goodwill, there are deep and hidden animosities. Respect is lost and our performance is compromised as our energies go into manipulation and protection rather than working together towards a shared vision.
We believe that the most successful organizations of the 21st century will be those that know how to create a climate of trust and goodwill among their employees.
What You Will Gain
In this program, you will learn how to interact with others in ways that build trust and win-win outcomes.
Specifically, you will:
Structure and Format
The Trust Factor consists of eight modules (two to three hours each) that are scheduled and delivered at least one week apart. The training comes alive as you participate in experiential exercises and role-playing that help you internalize the principles and skills that are taught.
The Trust Imperative
1. Appreciate the need for a collaboration in our interdependent society.
3. A Change of Heart
4. Face-to-Face Communication
5. Interpersonal Dialogue: Core Principles
6. Interpersonal Dialogue: The Steps
7. Harnessing Harmful Behavior
8. Strengthening Our Relationships
A Pathway to Personal Success
Achieve personal mastery as you transcend challenges and learn secrets of soaring new heights.
“ascendancy or victory in struggle or competition.”
[Webster's New World Dictionary]
Masters are the victors of life, those who step up to the challenges and opportunities of life with the courage, determination, and wisdom to win the private and public victories.
Mastery does not happen by accident. It is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides an opportunity to practice mastery by expanding our visions, awakening the faculties of our minds and our hearts, and assuming full responsibility for living, growing, and contributing.
What You Can Expect
People who attend this program will learn a set of principles that will change the way they view their lives as well as their performance on the job. They will grow in self-understanding, confidence, personal effectiveness, and their ability to handle the challenges/opportunities of the workplace. Such personal transformation forms the foundation for organizational transformation.
Principles of Self-Mastery
A paradigm of personal effectiveness that defines success
as what happens within you rather than what happens to you
Discover power and fulfillment as you stop wasting time
resenting, complaining, wishing, and blaming and instead
keep your focus on what you can control
See how success and quality of life come from choices made
and learn to act rather than
The uniqueness of the individual is what brings strength to the team.
Valuing the Individual
Individual differences in the workplace must be sought after, nurtured, and respected. High performance organizations understand this, but sometimes that’s easier said than done. How do you coach workers not only to respect their colleagues and traits each individual possesses, but also to seek out those co-workers as team members? How do you teach everyone to get along?
In this course, you will discover the foundation for understanding diversity and developing skills for working in environments and groups composed of diverse individuals.
Specifically you will learn the value of:
The manager is likely to choose either solution before participating in the Managing Diversity course. Afterwards, Solution B will be her choice. This module will align participants with High Performance thinking and managing. In this session, the leader will cover a wide range of topics including issues of race, gender, ethnicity, age, disability, sexual orientation, and physical ability in the workplace.
The future is guaranteed to bring more change, not less!
We believe that the most successful organizations help their employees understand the importance of developing effective change management skills for personal and professional success.
Change is a constant, challenging part of the workplace environment. Taking time to improve your skills is a worthwhile investment in your self-development. Organizations that value change management as a strategic tool recognize the value of learning about flourishing during times of transition.
This module will discuss the following:
Leading Others Through Change
Organizations in today’s chaotic business environment recognize that the ability to effectively manage change is not only a strategic advantage, but also an essential to doing business successfully in the 21st century.
Leaders need to be aware of their attitudes toward, and abilities for, leading others through organizational change. It takes both effort and practice to develop effective change leadership skills, but the payoff will be worth it.
In this module organizational leaders will learn:
The ability to hire the right people is essential to the bottom line.
Have you ever found the perfect candidate during an interview who turned out to be the wrong person for the job, costing you money, time, resources, customers, and possibly even growth within the organization? Imagine if you could ensure the person sitting across from you in an interview would actually be one of your top performing employees. The ability to hire the right people is extremely important to the wealth and profitability of you and your organization.
High Payoff Hiring is intended for anyone involved in the hiring process. As a hiring manager you need to have a hiring process that covers all the essential steps, from creating a solid job description to making an offer. Through interaction and skill practice you will assess your current hiring needs and learn how to fill them with top performers.
What You Will Do:
Having an effective interview process will save you time, money, frustration, and resources and will help provide you with the tools you need to grow your business. The company is only as strong as the weakest employee. Invest your time and energy into finding the right people and you will achieve the results you want through your greatest investment, your people.
1. Evaluating the Process
2. Preparing for Effective Hiring
3. The Interview Process
4. Making the Hiring Decision
5. Managing the Hiring Process
Strong leader’s in today’s fast-paced business world realize employees who are adept at managing conflict are crucial to success.
Managing Interpersonal Conflict
To stay competitive, high performance organizations realize they must effectively manage the interpersonal conflict that occurs among their employees. High Performance organizations are dedicated to developing employee skills needed to meet the challenges of the ever changing marketplace.
It is a strategic advantage to the organization for their employees to learn interpersonal conflict management skills.
Employees will develop a proactive approach during the course of this module by:
Managing Organizational Conflict
To increase high performance, managers must lay the foundation for dealing with, and working through conflict. Managers need to have the essential knowledge about causes of conflict, types of difficult people, and strategies for preventing and managing conflict with them.
This module will motivate managers to set goals and define actions for developing and enhancing their current conflict management abilities. It will set the groundwork for participants to acknowledge the impact that conflict can have on their job performance and the positive effect that learning to manage organizational conflict can have on an organizations bottom line.
During the stages of this module, managers will develop the ability to:
SHRM (Society of Human Resource Managers)
PIHRA (Professionals in Human Resources Association)
SMA (Staffing Management Association)
ASTD (American Society for Training and Development)
Culver City Chamber of Commerce
ASCEND TRAINING SOLUTIONS, LLC
1-855-868-7246 (1-855 - TO -TRAIN)
Office: 323-596-0002 Cell: 310-529-7673
10866 Washington Blvd., #724 Culver City, CA 90232
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